More revenue, more time saved.
Every part of your business requires a strategy—including the phone. Answers from GOLF Business Solutions is designed to offer your customers world-class service, free up your time and allow you to provide a perfect experience without sacrificing revenue.
Sell rounds while you sleep.
Answers has your phone calls covered around the clock.
Every call that comes in is recorded for quality assurance.
Your customers receive full attention and are routed exactly where they need to be.
Online all the time.
Answers goes beyond the phone, too.
We cover 100% of your tee time calls, 24/7/365.
- No down time - You and your staff can pay more attention to other aspects of business, like greeting your customers professionally and managing the additional rounds and revenue that Answers will generate.
- Let your golfers reach you any time of day, anywhere they happen to be, and open your inventory to more customers.
DETAILED REPORTING & PERFORMANCE REPORTS DIRECTLY TO YOU
Every incoming call is recorded for quality assurance, and we deliver detailed reports on average hold times, abandoned calls and call volume to continually improve service and ensure satisfaction … yours and your golfers’.
- Helps you capture at-risk revenue, improve customer service and grow your database efficiently.
- 90-day audio storage for review and quality assurance.
SEAMLESS EXPERIENCE FOR YOUR GOLFERS
Attendants read your script and book your tee times. Your script, combined with the experience and training of our industry-leading team, help strengthen the experience for golfers at your course.
- Reservationists are golf course experts and speak with each golfer as if they are on site.
- Email addresses collected for confirmations and marketing pushes.
ANSWERS CHAT - ONLINE, ALL THE TIME
Chat offers one more way for your customers to connect to your business, check conditions, book tee times and get information immediately.
- Added communication options between your course and your customers create even more revenue potential.
- Your customers chat directly with a representative who is familiar with your course and dedicated to providing an exceptional experience.
- Direct links to reservation and check out pages for a seamless experience.
WHAT OUR PARTNERS ARE SAYING
GOLFNOW is more than a third-party vendor ... GOLFNOW is a partner to your business
Everything was great and easy to use. We will have a 7000-round increase by the end of the year, and I look for that trend to continue.
Plus gives me more time to manage my business … and that’s what I need.
The Plus team helps us adjust prices daily to help fill our tee sheet.
Instructor Plus has been great. My Brand Specialist and I talk regularly to lay out my marketing calendar. He saves me quite a bit of time so I can do what I actually want to do, which is teach and interact with people.
The great thing about Instructor Plus and my Brand Specialist is that they open up a new window of time for me. With the email campaigns and other things we’ve been doing, it’s really helping to fill up my lesson book.
Start maximizing your golf course operations.
Let Answers manage your phone so you can take care of what’s in front of you.
Our promise to you
Partner Care is our commitment that whenever you face a challenge with any of our products or services, we’ll resolve it as quickly as possible, 24/7/365. That’s the way we’d want to be treated, and it’s our promise to you.